This space provides answers to the most frequently asked questions from our customers and visitors. If you can't find the answer to yours, please don't hesitate to contact us.
We will be happy to answer you.
Quality Spa has four stores in France:
The opening hours for the showrooms are as follows:
Yes, our website allows you to easily order products and accessories online. Browse our catalog, add items to your cart, and complete your purchase securely.
To request a quote, click the "Online Quote" button on the product page you're interested in. Fill out the form, specifying your needs, and our experts will provide you with a personalized estimate as soon as possible.
Yes, we offer financing options to make purchasing your spa or sauna more affordable.
Our partner ALMA allows you to pay in 3 or 4 installments without charge , subject to acceptance.
And ARKEA, a subsidiary of Crédit Mutuel, is our partner for payments from 12 to 180 months .
Contact our customer service for conditions.
Delivery times vary depending on the model chosen and any customizations. Generally, allow between 4 and 10 days for a spa or sauna in stock. Exact details will be specified when you place your order, and may be extended if installation is required by our teams. This will depend on our schedules.
For all online orders: yes. Once your order is placed, you will receive a tracking number to check the progress of your delivery directly on our website.
If you have any technical issues or problems, you can open a support ticket online in the "After-Sales Service" section. Our technical team will handle your request quickly.
Absolutely. Quality Spa offers an installation service for all our spas and saunas. Our qualified technicians ensure that everything is perfectly in place for optimal use. No subcontracting , Quality Spa has its own teams for your installation, throughout France .
We offer a full range of maintenance products to keep your spa water clean and balanced. You can also visit our blog for practical tips on maintenance and cleaning.
You can contact us via:
Yes, we manufacture thermal covers suitable for all spa brands. Visit the "Custom Cover" section to request a personalized quote.
Yes, we regularly hold promotions and events, such as open days. Sign up for our newsletter or follow us on social media to make sure you don't miss out!
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